Contact Us

The quickest way to reach the editorial team is the email box listed in the footer of every page. We read it during Indian business hours, Monday to Saturday, and reply within one working day. For urgent corrections — a bonus that reads outdated, a broken link, a payout window that no longer holds — mark the subject line with the word CORRECTION so it skips the queue.

Routine messages are answered within one business day. Correction requests are handled the same working day whenever we can verify the claim directly on the operator's site. We do not promise response windows outside Indian business hours (IST 10:00–19:00) and we do not operate a live chat.

Press, syndication, and operator liaison enquiries should include the sender's company name, the operator or network involved, and a clear subject line. Unsolicited commercial pitches are read but not individually acknowledged. We do not run display ads on this site and the inbox is not a channel for buying placement.

If the direct email bounces, use the fallback contact form linked in the footer. The form forwards to the same inbox and keeps a timestamped copy of what you sent, which is useful for correction requests you expect us to log.

Journalists working on a story about the Indian online rummy market can request a short written response. Include a deadline and the publication name. We do not provide on-camera comment and we do not share internal traffic numbers.

We cannot process deposits, change account passwords at RUMMYES, lift self-exclusion periods, or intervene in disputes between a player and the operator. Those requests go directly to RUMMYES support — the channels and office hours are listed on our deposit-withdrawal page.